Worked examples
Solid operator
| Operating income | $30,000.00 |
| Revenue | $200,000.00 |
| Operating margin | 15.0% |
A 15% operating margin — comfortably above the e-commerce pack.
Thin but positive
| Operating income | $8,000.00 |
| Revenue | $90,000.00 |
| Operating margin | 8.9% |
An 8.9% margin works, but one bad quarter of ad costs could erase it.
Frequently asked questions
How is operating margin different from gross and net margin?
They are three cuts down the same income statement. Gross margin subtracts only product costs; operating margin also subtracts overhead like payroll, software, and marketing; net margin further subtracts interest and taxes. Operating margin is the purest read on whether the business itself works, independent of how it is financed or taxed.
What is a good operating margin for an online store?
Around 10% is solid for e-commerce, 15–20% is strong, and low single digits are common for stores competing mainly on price. Software and digital-product businesses run far higher. Because the figure excludes financing and taxes, it is the cleanest way to benchmark your store against a competitor with a different loan or tax situation.
What does a negative operating margin actually tell me?
That the core business loses money before any financing effects — every incremental sale, at current costs, deepens the hole. Interest or tax problems can be restructured; a negative operating margin cannot. The fix has to come from the operating levers themselves: price, product cost, or overhead — and pricing usually moves the number fastest.
Is operating income the same as EBITDA?
Close but not identical. Operating income (EBIT) includes depreciation and amortization as expenses; EBITDA adds them back. For a typical e-commerce store with little equipment the two are nearly equal, but if you own warehouses, vehicles, or capitalized software, EBITDA will read meaningfully higher than operating income.
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Part of the Store Finance collection.