Worked examples
Single promo campaign
| Campaign cost | $500.00 |
| Attributed revenue | $3,000.00 |
| ROI | 500.0% |
| Revenue per $1 spent | $6.00 |
500% ROI — $6 back per dollar, a solid result for a one-off send.
Full month of email
| Campaign cost | $1,200.00 |
| Attributed revenue | $14,400.00 |
| ROI | 1100.0% |
| Revenue per $1 spent | $12.00 |
A monthly program returning $12 per $1 — strong but below the survey-headline $36.
Frequently asked questions
What should I include in campaign cost?
Everything the campaign consumed: the prorated slice of your email platform subscription, design and copy time (at a realistic hourly value, even if it is your own), any list-cleaning or deliverability tools, and paid incentives like discount codes if you want a stricter view. Counting only the platform fee flatters the ROI.
How do I attribute revenue to an email fairly?
Most platforms attribute a purchase if the buyer clicked (or sometimes just opened) the email within a window — typically 3–5 days. Click-based attribution with a short window is the honest default; open-based attribution over-credits email badly, especially since Apple Mail Privacy Protection inflates opens. Whatever model you pick, keep it constant across campaigns so comparisons mean something.
Is a 500% email ROI good or bad?
For a single promotional send, 300–800% is common and healthy. Program-wide figures like the often-quoted 3,600% include automated flows — welcome, abandoned cart, post-purchase — which are the real ROI engines because they run on near-zero marginal cost. If your one-off campaigns beat your flows, your automations need work, not your newsletters.
Why is email ROI so much higher than paid ads?
Because the audience is already acquired. Ads pay for every impression on strangers; email re-contacts people who opted in, at a marginal cost of fractions of a cent per send. The catch is that email cannot scale by spending more — its ceiling is your list size and health, which is why list growth and paid acquisition remain complements, not substitutes.
Related calculators
- Conversion Rate Calculator
- Cart Abandonment Cost Calculator
- Email List Growth Calculator
- Break-even ROAS Calculator
- All calculators
Part of the Conversion & Email collection.