Email math

Email ROI Calculator

Email is usually the highest-ROI channel a store owns — this puts your own number on that claim.

Email ROI = (attributed revenue − campaign cost) ÷ campaign cost × 100. A campaign costing $500 in platform fees and production that drives $3,000 of attributed revenue returns 500% ROI — $6 of revenue for every $1 spent. Industry surveys routinely put email at $30–40 back per dollar across a full program, largely because the list is an owned asset with near-zero cost per send. Enter your cost and attributed revenue to get the ROI percentage and per-dollar return for any campaign or month.

Email ROI Calculator — your numbers

ROI

500.0%

Revenue per $1 spent

$6.00

Estimate only. Results reflect exactly the numbers you enter — verify against your own accounting before making pricing decisions.

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Worked examples

Single promo campaign

Campaign cost $500.00
Attributed revenue $3,000.00
ROI 500.0%
Revenue per $1 spent $6.00

500% ROI — $6 back per dollar, a solid result for a one-off send.

Full month of email

Campaign cost $1,200.00
Attributed revenue $14,400.00
ROI 1100.0%
Revenue per $1 spent $12.00

A monthly program returning $12 per $1 — strong but below the survey-headline $36.

Frequently asked questions

What should I include in campaign cost?

Everything the campaign consumed: the prorated slice of your email platform subscription, design and copy time (at a realistic hourly value, even if it is your own), any list-cleaning or deliverability tools, and paid incentives like discount codes if you want a stricter view. Counting only the platform fee flatters the ROI.

How do I attribute revenue to an email fairly?

Most platforms attribute a purchase if the buyer clicked (or sometimes just opened) the email within a window — typically 3–5 days. Click-based attribution with a short window is the honest default; open-based attribution over-credits email badly, especially since Apple Mail Privacy Protection inflates opens. Whatever model you pick, keep it constant across campaigns so comparisons mean something.

Is a 500% email ROI good or bad?

For a single promotional send, 300–800% is common and healthy. Program-wide figures like the often-quoted 3,600% include automated flows — welcome, abandoned cart, post-purchase — which are the real ROI engines because they run on near-zero marginal cost. If your one-off campaigns beat your flows, your automations need work, not your newsletters.

Why is email ROI so much higher than paid ads?

Because the audience is already acquired. Ads pay for every impression on strangers; email re-contacts people who opted in, at a marginal cost of fractions of a cent per send. The catch is that email cannot scale by spending more — its ceiling is your list size and health, which is why list growth and paid acquisition remain complements, not substitutes.

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Part of the Conversion & Email collection.