Worked examples
Healthy 4:1 economics
| Customer lifetime value | $192.00 |
| Customer acquisition cost | $48.00 |
| LTV : CAC ratio | 4 |
| LTV consumed by acquisition | 25.0% |
Acquisition takes a quarter of lifetime value — comfortable room to grow.
Borderline 1.6:1 ratio
| Customer lifetime value | $120.00 |
| Customer acquisition cost | $75.00 |
| LTV : CAC ratio | 1.60 |
| LTV consumed by acquisition | 62.5% |
Acquisition eats 62.5% of LTV — overhead and returns will take the rest.
Frequently asked questions
What LTV to CAC ratio should I aim for?
The standard benchmark is at least 3:1, using margin-based LTV. That leaves roughly two-thirds of lifetime contribution for fulfillment overhead, returns, fixed costs and profit. Ratios between 1:1 and 2:1 mean you grow but keep almost nothing; a very high ratio like 6:1 or more often signals you could profitably spend more on acquisition and grow faster.
Why does the ratio look fine but cash keeps shrinking?
Because LTV arrives over years while CAC is paid today. A 4:1 ratio with a two-year lifetime still means fronting $48 now to collect $192 slowly. Fast-growing stores can be profitable on paper and cash-starved in practice. Pair this ratio with a CAC payback calculation — months to recover CAC — to see the cash-flow side of the same economics.
Should LTV in this ratio be revenue or margin?
Margin. A ratio built on lifetime revenue overstates health dramatically: $480 revenue ÷ $48 CAC looks like a spectacular 10:1, but at 40% margin the true ratio is 4:1. Investors and operators who quote the 3:1 benchmark mean gross-margin LTV. If you only have revenue LTV, multiply it by gross margin before entering it here.
How often should I recalculate the ratio?
Monthly, and separately per acquisition channel. A blended 3.5:1 can hide a 6:1 ratio on email and search sitting next to a 1.2:1 on prospecting ads — averaging them hides where money is being lost. Channel-level ratios tell you where to shift the next dollar of budget; the blended number only tells you whether the whole machine is working.
Related calculators
- Customer Acquisition Cost (CAC) Calculator
- Customer Lifetime Value (LTV) Calculator
- Average Order Value (AOV) Calculator
- Break-even ROAS Calculator
- All calculators
Part of the Unit Economics collection.