Worked examples
A $1.2M business on annual figures
| Revenue for the period | $1,200,000.00 |
| Cost of goods sold | $720,000.00 |
| Average accounts receivable | $120,000.00 |
| Average inventory | $110,000.00 |
| Average accounts payable | $70,000.00 |
| Days in period | 365 |
| Cash conversion cycle | 56.78 |
| DSO — days sales outstanding | 36.50 |
| DIO — days inventory outstanding | 55.76 |
| DPO — days payable outstanding | 35.49 |
| Operating cycle (DIO + DSO) | 92.26 |
DSO 36.5, DIO 55.8, DPO 35.5 — a 56.8-day cash conversion cycle.
Same business, supplier terms doubled
| Revenue for the period | $1,200,000.00 |
| Cost of goods sold | $720,000.00 |
| Average accounts receivable | $120,000.00 |
| Average inventory | $110,000.00 |
| Average accounts payable | $140,000.00 |
| Days in period | 365 |
| Cash conversion cycle | 21.29 |
| DSO — days sales outstanding | 36.50 |
| DIO — days inventory outstanding | 55.76 |
| DPO — days payable outstanding | 70.97 |
| Operating cycle (DIO + DSO) | 92.26 |
DPO rises to 71.0 and the cycle falls to 21.3 days — no sales change needed.
| Term | Stands for | Days that… | Formula |
|---|---|---|---|
| DSO | Days Sales Outstanding | customers take to pay you | receivables ÷ revenue × days |
| DIO | Days Inventory Outstanding | stock sits before selling | inventory ÷ COGS × days |
| DPO | Days Payables Outstanding | you take to pay suppliers | payables ÷ COGS × days |
The three ratios only mean something together. A DSO of 36 days reads well in isolation and badly next to a DPO of 15, because it means you are financing customers for three weeks longer than suppliers finance you. That difference is the cash conversion cycle, and it is the number that tells you whether growth will consume cash or release it — a business with a long cycle needs more working capital every time it grows.
Of the three levers, DPO is usually the cheapest to move and DIO the most valuable. Extending supplier terms costs a conversation; cutting DSO means tightening credit on customers who may leave; cutting DIO means selling faster or holding less, which the inventory turnover calculator and days of inventory calculator both measure directly. Once you know your cycle, size the cash it ties up with the working capital calculator.
Frequently asked questions
What is the difference between DSO, DPO and DIO?
They track three different delays. DSO measures how long customers take to pay you after a sale. DIO measures how long inventory sits before it sells. DPO measures how long you take to pay your own suppliers. DSO and DIO are money waiting to reach you; DPO is money you are legitimately holding on to.
Which one should be high and which should be low?
You want DSO and DIO low, and DPO high. Getting paid faster and selling stock faster both release cash; paying suppliers later keeps cash in your account longer at no interest. This is the one place in working capital where a bigger number is the good outcome, which is exactly why the three get mixed up.
Why do DIO and DPO divide by COGS instead of revenue?
Because both concern goods at cost, not at retail. Inventory sits on the balance sheet at what you paid, and supplier invoices are for what you owe, so dividing either by revenue would mix cost figures with marked-up ones and understate both. Only DSO uses revenue, because receivables are recorded at the price you charged.
What is a good cash conversion cycle?
It depends entirely on the model. Retailers with fast turns and supplier credit often run near zero or negative — Amazon is the classic negative-cycle example, funded by customers paying before suppliers are. A wholesale or made-to-order business commonly runs 60 to 90 days. Track your own trend rather than an industry number.
Should I use period-average or closing balances?
Averages, where you have them: (opening + closing) ÷ 2 for receivables, inventory and payables. A single closing balance picks up whatever the last week looked like, which distorts seasonal businesses badly. Use closing figures only when averages are not available, and stay consistent between periods.
Related calculators
- Cash Conversion Cycle Calculator
- Working Capital Calculator
- Days of Inventory Calculator
- Inventory Turnover Calculator
- Break-even ROAS Calculator
- All calculators
Part of the Store Finance collection.